Termini di servizio
TERMS OF USE:
Our personal data protection policy helps establish a relationship of trust between you and our services, in order to offer you a positive experience, in a fully transparent manner.
Through this policy, we will be able to take your requirements into account and meet your expectations.
In order to respect your trust, HRD ECOM, we primarily guarantee respect for your personal data, as well as the confidentiality of our customers (hereinafter “Your Data”).
For complete transparency towards you, in order to guarantee you a secure use of our website www.riccardiparis.com in all its available versions and related applications (hereinafter the “riccardiparis.com Site”), we make available the way in which we process your data, so that our services are always in accordance with respect for your rights. In this way, we ensure the security as well as the confidentiality and the non-alteration of your privacy and your data, across all of our platforms.
Our policy and ourselves guarantee that all necessary precautions are taken to protect all of your data and to prevent disclosure, loss, or alteration thereof. This is why we make available to you all elements allowing you to easily understand our way of processing your data. This data will only be kept for the time necessary for the management and processing determined. You may of course, at any time, access your data and modify it, since it will be available in your personal spaces on the riccardiparis.com site.
To these ends, we strive to take all necessary measures in order to comply with the applicable law regarding data protection.
Thus, the undersigned HRD ECOM undertakes through this personal data protection policy to respect the essential principles of the European General Regulation and French law regarding the protection of personal data, by making available to you information concerning the existence and the modalities of the data processing applied here (paragraph 3), the rights you have in relation to your data, as well as by applying these rights ourselves (paragraphs 6 and 10). Any information relating to potential transfers to a third country or to recipients is also made available, as well as the retention period of the collected data (paragraph 5) and the security measures (paragraph 9).
1. WHO ARE YOU?
When we refer to “you” in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as a customer of HRD ECOM, if you have placed an order on the riccardiparis.com site; a customer of HRD ECOM if you have created a customer account but have not ordered products or services; or if you have browsed as a visitor on the riccardiparis.com site without having created a customer account or placed an order.
2. WHO ARE WE?
HRD ECOM is an EURL, represented by Mr HRD ECOM, whose registered office is located at 11 rue du canada, Cognac, 16100.
HRD ECOM publishes the riccardiparis.com Site and, in this capacity, implements various processing operations of your Data as the data controller.
3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the riccardiparis.com site using cookies, if you create a customer account on the riccardiparis.com site, if you place an order for one of our products or services, or if you accept to be a member of our newsletters (SMS, emails).
Your personal data helps us streamline your navigation on the riccardiparis.com site, as well as offer you a more personalized experience. We can thus process your orders as effectively as possible, make installment payments available, prevent fraud, carry out necessary refunds, and manage your customer reviews.
3.2. Your browsing on the riccardiparis.com Site
In order to enable your browsing on the riccardiparis.com site, we process your data with your consent as the legal basis for this.
3.3. Processing your orders
In order to take care of your orders and process them, we use your data.
The use we make of it serves to manage mediation, customer relations (including through social networks), our after-sales service and distance selling service, our actions relating to marketing management and commercial prospecting for the riccardiparis.com site, as well as the management, delivery, and transport of orders.
The performance of the contract between the two parties (you and us) is the legal basis for the processing of this data.
HRD ECOM’s legal obligation is the legal basis for processing with regard to product recall management. Your consent or our legitimate interest are, depending on the case, the legal basis for marketing and commercial prospecting actions. Your consent is the legal basis for the implementation of “flash” payment.
3.4. Payment in installments
For orders concerned by payment in installments and for certain customers, your data is processed in order to be able to offer you this type of payment. The performance of the contract between the two parties is the legal basis for processing the data. However, your consent remains the basis for processing your banking data.
3.5. Customer reviews
In order to share your reviews with our customers and visitors and to allow you to leave your review on the riccardiparis.com site, we use your data on the legal basis of your consent or legitimate interest.
3.6. Payment collection and fraud prevention
In order to enable payment collection and fraud prevention, we use your data.
Thanks to this, we can also guarantee payment security.
The performance of the contract between the two parties as well as the legitimate interest of HRD ECOM, as data controller, are the legal bases for this processing.
3.7. Operations for managing HRD ECOM’s advertising sales house
HRD ECOM’s advertising sales house operations are managed through the use of your data.
This will make it possible to increase our customer and prospect data, manage maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, update prospecting files of the organization in charge of managing opt-outs from telephone solicitation, solicitations, the implementation of our contests and lotteries or any other promotional operation except online gambling games.
The legal bases for the mentions above are the user’s consent or HRD ECOM’s legitimate interest.
4. WHERE DOES YOUR DATA GO?
Your data is transmitted to several internal services of riccardiparis.com.
It is not sent to third parties, except in the situations specified below:
In order to process your orders, your personal data may be transmitted to several service providers whose specializations include banking transactions, customer relations, after-sales service, delivery, IT development, site management, or the provision of guarantees or insurance.
For the implementation of payment in installments, your data may be shared with service providers such as payment and transaction centers (banks…), or call centers for managing business processes or customer experience, or, for customer reviews, to a manager for collecting and processing customer reviews.
The advertising sales house of riccardiparis.com is, for its part, managed, through your data, with the sales house’s clients and advertisers.
5. DATA RETENTION
The data collected by riccardiparis.com is retained only for the time and assistance necessary for the implementation and completion of the operations cited in paragraph 3 of our personal data policy.
We retain for a certain period certain data collected by riccardiparis.com:
In current archives for prospects, for 3 years from the last contact with the customer (they are therefore accessible by HRD ECOM’s services). We do not carry out intermediate archiving of this data (for data representing an administrative interest for certain services, such as litigation, retention periods are set by the applicable limitation rules).
Regarding our orders, your data will be archived in current archives for 5 years from the end of the use of the customer’s orders, and in intermediate archives for 5 years from the end of retention in current archives. The same applies for customers.
Regarding banking data, it is archived in current archives for the entire validity period of the bank card (plus one day). No intermediate archiving is carried out for banking data.
Cookies, their use and duration are detailed in paragraph 7 of our policy.
6. EXERCISING YOUR RIGHTS
6.1. You have the right to request access, modification, and rectification of your Data.
6.2. You have the right to request the restriction of the processing of your Data.
Important clarification: to do so, you must contest the accuracy of your personal data for the time needed to allow us to verify compliance thereof. Or, in the event that you consider that the use we make of your personal data is unlawful and you request a limitation of their use and not an erasure. We no longer have the necessity to use your data for the purposes cited in paragraph 3 but your data is still useful for the establishment, exercise, or defense of your legal rights, in the event that you decide to exercise your right of objection during the time needed for verification in order to determine whether the legitimate grounds we pursue prevail over yours.
6.3. You have the right to request the deletion of your Data.
If you request the deletion of your personal data, HRD ECOM will nevertheless have the possibility of keeping it in an intermediate archive format for the time necessary to satisfy its legal, accounting, and tax obligations.
6.4. You have the right to request the exercise of your right to object to processing carried out for commercial prospecting purposes.
In the case of prospecting by email, you have the right to request modification or unsubscribe from newsletters by clicking on the “unsubscribe” hyperlink available in all newsletters, or by going directly to the contact page of the riccardiparis.com site.
In the case of prospecting by SMS, it is possible to unsubscribe by sending by SMS the mention “STOP SMS” to 36007, or by going to the contact page of the riccardiparis.com site.
6.5. You have the right to provide post-mortem directives regarding the retention, erasure, and communication of your personal data.
In the absence of such directives, your successors and heirs have the possibility to communicate with HRD ECOM in order to have access to the uses of this data and enable an “organization and settlement of the deceased’s estate” and/or to close the account on the site and/or to request the discontinuation of processing of personal data.
You may also request the non-communication of your data to a third party in the event of death.
6.6. You have the right to request your right to data portability.
6.7. You have the right to withdraw your consent regarding processing based on this legal basis.
Important clarification: if you decide to withdraw your consent, this will not affect the lawfulness of processing carried out before your withdrawal of consent.
6.8. You have the right, whenever you wish, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).
In order to exercise your rights, please send your request (accompanied by your email, last name, first name, copy of your identity document and postal address) to HRD ECOM’s data protection delegation by email to contact@riccardiparis.com and/or by post to HRD ECOM, 11 rue du canada, Cognac, 16100.
Within a maximum of one (1) month after the date of receipt of the request, we will send you a response.
7. COOKIES
7.1. What is a cookie?
When you browse a website such as the HRD ECOM site, it may, depending on your choice, place on your device (computer, phone or tablet), via your browser, a text file.
This text file is called a COOKIE. This cookie then allows a website such as riccardiparis.com, during the prescribed period of validity or registration of the cookie, to identify your device used when you make another visit.
Only the issuer of a cookie is likely to read or modify the information contained in this cookie.
7.2. What are cookies used for on www.riccardiparis.com?
Different types of cookies can be classified by categories. Some are issued directly by HRD ECOM and its service providers, but some sometimes come from third-party companies.
7.2.1. Cookies issued by riccardiparis.com and its service providers
There are several categories of cookies that may be placed on your device when you browse our website:
7.2.1.1. “Essential” cookies
In order to access our site, “essential” cookies are necessary; for example, they are used to place an order.
If they were not present, you could encounter browsing problems on the site and be unable to place an order.
“Essential” cookies also allow riccardiparis.com to track its activity.
They may be placed on your device by riccardiparis.com or by its service providers.
7.2.1.2. “Analytics and Personalization” cookies
“Analytics and personalization” cookies are not mandatory; they will allow us to facilitate your searches, optimize your experience with us, and thanks to them we will be able to better target your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. “Advertising” cookies
Advertising cookies appear in advertising spaces reserved on our site. The benefit for you is that your browsing time is improved and optimized thanks to the presentation of offers and advertisements relevant to you.
For this, “advertising” cookies will target your expectations in real time and offer you advertising content adapted to your desires and interests at that moment, through your recent browsing history on other sites.
This helps avoid showing you advertising content that is of no interest to you. At the same time, HRD ECOM prefers to have its offers and advertisements shown to users who will be interested in them.
The advertising content offered may contain cookies issued by riccardiparis.com or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our site use their own privacy protection policy for this purpose. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site
When you browse our site, we may include third-party software applications on it, in order to offer you the possibility to share content and/or your opinion from our site with other people, for example when you click on the “share” or “like” buttons that come from social networks.
These social networks may then identify you through these buttons even if you did not use them while browsing the site. They can do this if, during your last browsing on the site, you were simultaneously connected or active on your device with your social network. We have no control over the uses they employ, nor over the data they have.
To learn more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, through these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy protection policy of the above-mentioned social networks, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation
Twitter: https://twitter.com/fr/tos
Google +: https://policies.google.com/terms?hl=fr
Regarding our advertising sales house, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the displayed advertisement, third-party service providers of the advertiser…).
They can therefore, with these cookies and during the prescribed validity period of these cookies, offer advertisements in the spaces made available for third-party advertisements, count the number of contents they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this they will be able to claim the sums due to them and establish their statistics. They may also know that your device is the one that previously visited another site containing one of their advertisements, and therefore target you and personalize their content where appropriate.
7.3. The options offered by your browsing software (Internet Explorer, Firefox, Google Chrome, etc.)
Your browsing software contains many options that you have and that you can adjust according to your preferences. Through this, you can then accept or not accept cookies on your device.
However, if you choose to accept the recording of these cookies on your device, then, during your visits to sites or content with cookies present, these will automatically be recorded on your device.
Depending on your preferences, you can choose to enable a reminder asking you again whether you accept or refuse cookies before they may be recorded, or refuse each time the recording of a cookie on your device.
However, it is important to point out that the choices you make during this setting may modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (such as placing an order on our site, for example).
In the event that you would prefer to refuse these cookies on your device or delete those already recorded, we disclaim all responsibility for the consequences of an alteration in the functioning of our services, which would result from the inability of our services to record or access the cookies used for their functioning.
7.3.1. How to choose your options according to your browser?
You have different options and choices available depending on your browser. To learn more, you can consult its help menu.
Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
8. TRANSFERS OUTSIDE THE EUROPEAN UNION
Most of the time, your data is stored within the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not carried out an evaluation of the level of compliance.
In this case, we take the necessary steps so that this data sharing is carried out in accordance with the associated regulations and that the protection of your privacy and your fundamental rights is guaranteed (for example through the use of the European Commission’s contractual clauses).
The data protection delegation may, if you request it, provide you with more information regarding the transfer of data.
9. SECURITY MEASURES
Through the technical and organizational measures we take, we can guarantee a level of security consistent with the risks to the rights and freedoms of natural persons with regard to the points cited in point 2. For this, we take into account the origin, scope, context, costs, and state of knowledge, the purposes of the processing, as well as the identified risks.
In addition, we comply with the payment card industry security standard PCI DSS, which reflects our commitment in terms of security.
10. PROFILING AND AUTOMATED DECISION-MAKING
Due to the automated processing we use (profiling for example), you are subject to legal effects that affect you.
All of this is essential to the conclusion or performance of the contract binding you to us.
This is how we can offer and carry out the automation of customer identification and “payment in 4 installments”. The bases of this operation relate to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is evaluated with these statistics as being too great (fraud/unpaid), then this payment method will not be offered.
However, if you wish, you can obtain human intervention even though decisions are automated; you will thus be able to give your opinion and/or object to the automated decision.
11. POLICY UPDATE AND REVISION
Our personal data policy will be updated whenever necessary in order to always be in accordance with the applicable regulations for the protection of your data (at least every three (3) years).
In addition, you accept our messaging terms of service (https://terms.pscr.pt/legal/shop/625896-c8/terms_of_service) and our messaging privacy policy (https://terms.pscr.pt/legal/shop/625896-c8/privacy_policy).
August 24, 2022.